- ADDITIONAL INFORMATION
- 100% Satisfaction Guarantee - The City of Rockwall Parks & Recreation Department is dedicated to providing quality programs, services and facilities. The Department values customer satisfaction and maintains a high level of customer satisfaction. Our goal is to not only meet the customer’s needs but to exceed them. The City of Rockwall has a 100% Satisfaction Guarantee Policy. If at any time you are not completely satisfied with a program you are enrolled in, our department will either refund your fees or issue a Household Credit on your account.
- ADA Policy - Our facilities are wheelchair accessible and accessible parking spaces are available. For additional requests for accommodations, questions, or concerns please contact the Parks and Recreation Administration offices at (972) 771-7761 or email tsales@rockwall.com.
- Scholarship Policy - The City of Rockwall provides quality programs at affordable prices, but also believes that no resident should be deprived of participating in a program due to the inability to pay. Any City of Rockwall resident may request financial assistance from the scholarship fund. Assistance levels may be up to 90% of the program cost. The maximum scholarship award per household is $200 per calendar year. Please contact us, (972) 771-7740, if you would like to discuss financial assistance.
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